All sales are final; no refunds or exchanges

• Allow 1-2 business days to process prior to shipping

• Once your order is processed you will receive a tracking number via email

• All orders are shipped USPS Priority Mail

• We provide standard business insurance on all individual packages

• We are not responsible for lost or stolen packages

• Plated jewelry should be cleaned periodically

• Even if you’re sure your jewelry hasn’t been exposed to any of the aforementioned substances, it’s been in contact with your skin

• Clean your plated jewelry with a cotton ball or a very soft cloth to remove any dust and dirt it has acquired

• Gently rubbing the surface of your gold plated jewelry using a soft jewelry cloth also helps restore shine

• If your jewelry needs more cleaning you may clean it with warm, soapy water

• Perfumes, creams, lotions, and makeup all contain substances than can affect plated jewelry

• Be careful, some soaps and detergents can also speed up the tarnishing process

• NO SALT WATER exposure

• We are not responsible for damages incurred by purchaser